At ibuTrade, our aim is to make gift giving more meaningful and convenient.  An ibugift means more as it has been selected for its originality, its creation by highly skilled and fairly paid artisans and its minimal impact on our precious environment. An ibugift is convenient as it is sent directly to the recipient, saving time, money and energy. We can also personalise your gift with your own message or you can give the gift of choice with an ibuTrade Gift certificate.

Gift wrapping

ibuTrade offers a free gift wrapping service. To minimise the use of unwanted packaging, we will only gift wrap a purchase if instructed to do so by you, by entering GIFTWRAP in the comments box of the checkout. We wrap all such gifts in beautiful Sa paper, handcrafted from bark in Chiang Mai. If you purchase a greeting card on ibuTrade, we can write a message in it at your request. Simply type your message in the comments box in the checkout. if required, we will use recycled packaging to protect your purchase. These materials either come from our own purchases or are collected from local businesses. For logistical reasons, some  larger ibu gifts such as rugs and lamps cannot be gift wrapped.

Delivery

Delivery within Australia is free for all ibuTrade purchases. We are able to offer this service as we do not have the overheads of a bricks and mortar store, plus why should you pay more for your good taste. Accordingly, the price quoted on the product page of our site, is the final price to be paid. We do not slip in any last minute surprises. If your purchase is to be sent directly to a third party, please ensure that you enter their delivery address in the checkout where indicated. We use Australia Post for most deliveries. All purchases valued over $150 are insured by ibuTrade.

For international deliveries, a postage surcharge will be added to the total payment depending on the recipient's location and the weight of the order. For example, a 500gm package to the UK will incur a $16.95 postage surcharge. Before your payment is processed we will email you the surcharge amount and await your confirmation to proceed with the order.

We endeavour to dispatch all orders within two working days of the payment being processed. Please note that delivery date estimates are in good faith only. if you feel that your purchase is not delivered within a reasonable time, please contact us.